Frequently Asked Questions
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Note: All prices in US Dollars

What methods of payment do you accept?

We accept Visa, Mastercard, American Express and Discover credit cards through Paypal.  You do not need to have a PayPal account to pay by a credit card.
Please note that “C2C Enterprise, LLC” will appear on all receipts/invoices.


What is your Shipping Policy? 

We ship our products via FedEx standard.  Shipping costs are determined by package weight and size as well as shipping destination.

Order Total Cost Shipping 
under $24.99 $8.95
$25 - $49.99 $12.95
$50 - $149.99 $15.95
$150 - $199.99 $17.95
$200 - $299.99 $19.95
Over $300 $21.95

**If you are outside of the continental U.S. or if you would like expedited shipping, please contact us for a price quote.


What do I do if I have problems with my order?

If you have concerns about your order, please contact us by email immediately with the item in question, the date of your order, and your ordering information.  We will contact you to follow up and resolve the matter as quickly as possible.


Is your site secure?

Yes. Our site is hosted on secure servers and the checkout process is encrypted for your protection.


How much do I pay for sales tax?

As per applicable Tax laws, only purchases made within MA will be charged a tax rate of 6.25%. 


How can I get in touch with you if I have a question? 

Please see the Contact Us page for information on getting a hold of us.